Delivery & Returns & Refund Policy

Please Take Your time to Read Our Delivery & Returns & Refund Policy Before Using Our Services


This is a digital purchase of intangible goods and no physical item will be shipped to you.

Digital Gift Card Delivery (Email Code Delivery)

All gift cards are delivered electronically via email delivery. After your order is processed & Completed, we begin the verification steps immediately.
If no further verification is required, then your gift card will be emailed out immediately. We accept customers from all over the world.

If you do not see any emails in your inbox, please check your spam folder.

If you believe there has been an error in your delivery, please email support@greenpay.app

What is your Refund Policy?

We have a 100% Guarantee that the card you purchase will be exactly as described on our website and in 100% working order. Due to the nature of a gift card business,
after your link has been sent and opened, we are no longer able to refund your purchase.
If your gift card has been delivered, but your delivery link has not been opened or viewed by anyone, we will then be able to refund your order.

When i Can Get My Refund?

Refund takes 24-48 Hours Monday- Friday During Office Hours

If there is any concern you have about an order and you want us to take a special look, please reach out to customer support and we will assist you.

Compliance with OFAC

GreenPay is sanctioned and prohibited from transacting with both individuals and companies which are listed on the US Office of Foreign Assets Control sanctions list.
Due to such regulations, GreenPay, therefore, must actively screen all customers against any government regulated sanctions lists in
corresponding jurisdictions in which we operate.

My gift card isn’t working, what do I do?

If you have any issues with your card, please email support@greenpay.app we help troubleshoot your problem. If there is a problem with the code, we will get you a replacement card right away.

Is there an expiration date on the gift cards?

We offer a 100% guarantee all cards delivered by GreenPay will be working and redeemable. Further, none of the cards we sell have any expiration date, so there is no rush or need to redeem your card right away.